At Muxtex Stationery, we value and respect the privacy of our customers and website visitors. This Privacy Policy explains how we collect, use, and protect your personal information when you interact with our website, apps, and services. By using our site, you agree to the terms outlined in this policy.

1. Information We Collect

We collect two types of information from you:

• Personally Identifiable Information (PII): This includes your name, email address, phone number, shipping address, billing information, and any other details that can identify you.

• Non-Personally Identifiable Information: This includes technical data such as your IP address, browser type, device information, and how you interact with our site (e.g., pages visited, time spent on pages).

2. How We Collect Information

• Directly Provided Data: When you sign up for an account, place an order, subscribe to our newsletter, or contact customer service, you voluntarily provide us with your information.

• Automatically Collected Data: Our systems automatically collect certain information when you visit our website through cookies, web beacons, and similar technologies.

• User-Authorized Data: If you link your social media accounts or provide access to location data, we may collect information based on your settings.

3. How We Use Your Information

We use the information we collect for various purposes, including:

• Processing and fulfilling your orders
• Providing customer support and responding to inquiries
• Sending marketing emails, updates, and promotions (with your consent)
• Improving our website and services through analysis of customer behavior
• Personalizing your shopping experience

4. How We Share Your Information

We may share your information with third parties only in the following circumstances:

• Service Providers: We work with trusted partners to handle payment processing, shipping, marketing, and other operational tasks. These partners are required to protect your information and only use it as directed by us.

• Legal Compliance: We may disclose your information if required by law, court orders, or other legal processes.

• Business Transfers: In the event of a merger, acquisition, or sale of our company, your information may be transferred as part of the transaction.

We do not sell your personal information to third parties.

5. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your browsing experience. These small text files help us remember your preferences, track your usage, and provide targeted advertisements. You can control cookie preferences through your browser settings, but disabling them may affect your experience on our site.

6. Data Security

We take appropriate security measures to protect your personal information from unauthorized access, disclosure, or alteration. This includes encryption for sensitive data such as payment information. However, please note that no method of online transmission is entirely secure, and we cannot guarantee absolute security.

7. Your Rights and Choices

You have the following rights regarding your personal data:

• Access and Correction: You can review, correct, or update your personal information by logging into your account or contacting our customer support team.

• Data Deletion: You may request the deletion of your personal data by contacting us. Please note that we may retain certain information as required by law or for legitimate business purposes.

• Marketing Opt-Out: You can opt out of receiving marketing communications by unsubscribing through the link in our emails or adjusting your account preferences.

8. Retention of Data

We retain your personal information as long as necessary to fulfill the purposes for which it was collected or as required by law. Afterward, we securely delete or anonymize the data.

9. Changes to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices or for legal, technical, or business reasons. We will notify you of any significant changes by posting a notice on our website or sending an email notification.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your information, please contact us at:

Muxtex Stationery
Customer Service: +19253155880
Email: sales@muxtex.com